All Systems Operational

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If you are experiencing an issue with a ServicePower product, please visit https://www.servicepower.com/client_support to log a Support case.

Please see https://docs.servicepower.com/display/KB/StatusPage for an overview of this page

Uptime over the past 90 days. View historical uptime.
ServiceScheduling-US ? Operational
90 days ago
100.0 % uptime
Today
Gantt-US ? Operational
90 days ago
100.0 % uptime
Today
Empowerment-US ? Operational
90 days ago
100.0 % uptime
Today
Sched-US - BrokerSVC ? Operational
90 days ago
100.0 % uptime
Today
ServiceScheduling-EU ? Operational
90 days ago
100.0 % uptime
Today
Gantt-EU ? Operational
90 days ago
100.0 % uptime
Today
Empowerment-EU ? Operational
90 days ago
100.0 % uptime
Today
Sched-EU - BrokerSVC ? Operational
90 days ago
100.0 % uptime
Today
Mobile Access-US ? Operational
90 days ago
100.0 % uptime
Today
Mobility-US - FrontEnd ? Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-US - Application Services ? Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-US - Broker Service Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-US - Message Queue Health Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-EU ? Operational
90 days ago
100.0 % uptime
Today
Mobility-EU - FrontEnd ? Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-EU - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-EU - Broker Service Operational
90 days ago
100.0 % uptime
Today
ServiceMobility-EU - Message Queue Health Operational
90 days ago
100.0 % uptime
Today
ServicePortal-US ? Operational
90 days ago
100.0 % uptime
Today
ServicePortal-US - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServicePortal-US - Application Services Operational
90 days ago
100.0 % uptime
Today
ServicePortal-EU ? Operational
90 days ago
100.0 % uptime
Today
ServicePortal-EU - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServicePortal-EU - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceDispatch-US ? Operational
90 days ago
100.0 % uptime
Today
Dispatch-US - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServiceDispatch-US - Application Services Operational
90 days ago
100.0 % uptime
Today
Dispatch-US - BrokerSVC ? Operational
90 days ago
100.0 % uptime
Today
ServiceDispatch-EU ? Operational
90 days ago
100.0 % uptime
Today
Dispatch-EU - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServiceDispatch-EU - Application Services Operational
90 days ago
100.0 % uptime
Today
Dispatch-EU - BrokerSVC ? Operational
90 days ago
100.0 % uptime
Today
ServiceClaims-US ? Operational
90 days ago
100.0 % uptime
Today
Claims-US - FrontEnd Operational
90 days ago
100.0 % uptime
Today
Claims-US - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceClaims-EU ? Operational
90 days ago
100.0 % uptime
Today
Claims-EU - FrontEnd Operational
90 days ago
100.0 % uptime
Today
Claims-EU - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-US ? Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-US - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-US - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-EU ? Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-EU - FrontEnd Operational
90 days ago
100.0 % uptime
Today
ServiceOrder-EU - Application Services Operational
90 days ago
100.0 % uptime
Today
ServiceScheduling-US - Backend (by Tenant ID) ? Operational
90 days ago
100.0 % uptime
Today
A0001 - Manager ? Operational
90 days ago
100.0 % uptime
Today
A0001 - Optimizer ? Operational
90 days ago
100.0 % uptime
Today
A0002 - Manager ? Operational
90 days ago
100.0 % uptime
Today
A0002 - Optimizer ? Operational
90 days ago
100.0 % uptime
Today
A0003 - Manager Operational
90 days ago
100.0 % uptime
Today
A0003 - Optimizer ? Operational
90 days ago
100.0 % uptime
Today
A0004 - Manager Operational
90 days ago
100.0 % uptime
Today
A0004 - Optimizer Operational
90 days ago
100.0 % uptime
Today
A0005 - Manager Operational
90 days ago
100.0 % uptime
Today
A0005 - Optimizer Operational
90 days ago
100.0 % uptime
Today
A0006 - Manager Operational
90 days ago
100.0 % uptime
Today
A0006 - Optimizer Operational
90 days ago
100.0 % uptime
Today
ServiceScheduling-EU - Backend (by Tenant ID) ? Operational
90 days ago
100.0 % uptime
Today
B0001 - Manager Operational
90 days ago
100.0 % uptime
Today
B0001 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0002 - Manager ? Operational
90 days ago
100.0 % uptime
Today
B0002 - Optimizer ? Operational
90 days ago
100.0 % uptime
Today
B0003 - Manager ? Operational
90 days ago
100.0 % uptime
Today
B0003 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0004 - Manager Operational
90 days ago
100.0 % uptime
Today
B0004 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0005 - Manager Operational
90 days ago
100.0 % uptime
Today
B0005 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0006 - Manager Operational
90 days ago
100.0 % uptime
Today
B0006 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0007 - Manager Operational
90 days ago
100.0 % uptime
Today
B0007 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0008 - Manager Operational
90 days ago
100.0 % uptime
Today
B0008 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0009 - Manager Operational
90 days ago
100.0 % uptime
Today
B0009 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0010 - Manager Operational
90 days ago
100.0 % uptime
Today
B0010 - Optimizer Operational
90 days ago
100.0 % uptime
Today
B0011 - Manager Operational
90 days ago
100.0 % uptime
Today
B0011 - Optimizer Operational
90 days ago
100.0 % uptime
Today
TEST ? Operational
90 days ago
100.0 % uptime
Today
ServiceHub-US ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 26, 2024

No incidents reported today.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024
ServiceScheduling - WebGantt US Product Upgrade 2.4.0
Completed - The scheduled maintenance has been completed.
Dec 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 08:00 UTC
Scheduled - Work is planned to Upgrade ServiceScheduling WebGantt US to version 2.4.0.

Please note, there will be no downtime to the system during this upgrade. After the deployment is complete, the new version number will be displayed on the login screen of WebGantt. If the latest version number does not appear, please refresh the page.

Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Dec 11, 17:09 UTC
Dec 18, 2024
ServiceScheduling - WebGantt EU Product Upgrade 2.3.2
Completed - The scheduled maintenance has been completed.
Dec 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 20:00 UTC
Scheduled - Work is planned to Upgrade ServiceScheduling WebGantt EU to version 2.3.2.

Please note, there will be no downtime to the system during this upgrade. After the deployment is complete, the new version number will be displayed on the login screen of WebGantt. If the latest version number does not appear, please refresh the page.

Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Dec 11, 17:06 UTC
Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.

Dec 14, 2024

No incidents reported.

Dec 13, 2024
ServiceBroker EU - Emergency Maintenance 5.24.0.1
Completed - The scheduled maintenance has been completed.
Dec 13, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 00:00 UTC
Scheduled - Work is planned to Upgrade ServiceBroker to version 5.24.0.1.

This work will temporarily affect all inbound and outbound traffic flowing through ServiceBroker. As a result, the following ServicePower products will experience service interruptions:

• ServiceScheduling Classic Gantt will be available, but integration through ServiceBroker will be temporarily unavailable.
• ServiceScheduling Web Gantt will experience interruptions.
• ServicePortal will be online but will not receive updates during the downtime.
• ServiceMobility will be online but information exchange to ServiceScheduling (for customers utilizing Broker integration) and ServicePortal will temporarily be impacted during the downtime.
• ServiceDispatch will be online, but integrations through ServiceBroker will be unavailable.
• ServiceClaims will be online, but integrations through ServiceBroker will be unavailable.
• ServiceOrder will experience interruptions.
• SSO login of ServiceManager/WebGantt may fail.

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Dec 9, 16:52 UTC
Dec 12, 2024

No incidents reported.

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