All Systems Operational
About This Site
If you are experiencing an issue with a ServicePower product, please visit https://www.servicepower.com/client_support to log a Support case.
Please see https://docs.servicepower.com/display/KB/StatusPage for an overview of this page
Scheduling-US
Operational
Gantt-US
Operational
Empowerment-US
Operational
Sched-US - BrokerSVC
Operational
Scheduling-EU
Operational
Gantt-EU
Operational
Empowerment-EU
Operational
Sched-EU - BrokerSVC
Operational
Mobile Access-US
Operational
Mobile Access-US - FrontEnd
Operational
Mobile Access-US - Application Services
Operational
Mobile Access-US - Broker Service
Operational
Mobile Access-US - Message Queue Health
Operational
Mobile Access-EU
Operational
Mobile Access-EU - FrontEnd
Operational
Mobile Access-EU - Application Services
Operational
Mobile Access-EU - Broker Service
Operational
Mobile Access-EU - Message Queue Health
Operational
Customer Self-Service -US
Operational
Customer Self-Service-US - FrontEnd
Operational
Customer Self-Service-US - Application Services
Operational
Customer Self-Service-EU
Operational
Customer Self-Service-EU - FrontEnd
Operational
Customer Self-Service-EU - Application Services
Operational
Dispatch-US
Operational
Dispatch-US - FrontEnd
Operational
Dispatch-US - Application Services
Operational
Dispatch-US - BrokerSVC
Operational
Dispatch-EU
Operational
Dispatch-EU - FrontEnd
Operational
Dispatch-EU - Application Services
Operational
Dispatch-EU - BrokerSVC
Operational
Contractor Reimbursement-US
Operational
Contractor Reimbursement-US - FrontEnd
Operational
Contractor Reimbursement-US - Application Services
Operational
Contractor Reimbursement-EU
Operational
Contractor Reimbursement-EU - FrontEnd
Operational
Contractor Reimbursement-EU - Application Services
Operational
Work Order Management-US
Operational
Work Order Management-US - FrontEnd
Operational
Work Order Management-US - Application Services
Operational
Work Order Management-EU
Operational
Work Order Management-EU - FrontEnd
Operational
Work Order Management-EU - Application Services
Operational
Scheduling-US - Backend (by Tenant ID)
Operational
A0001 - Manager
Operational
A0001 - Optimizer
Operational
A0002 - Manager
Operational
A0002 - Optimizer
Operational
A0003 - Manager
Operational
A0003 - Optimizer
Operational
A0004 - Manager
Operational
A0004 - Optimizer
Operational
A0005 - Manager
Operational
A0005 - Optimizer
Operational
A0006 - Manager
Operational
A0006 - Optimizer
Operational
Scheduling-EU - Backend (by Tenant ID)
Operational
B0001 - Manager
Operational
B0001 - Optimizer
Operational
B0002 - Manager
Operational
B0002 - Optimizer
Operational
B0003 - Manager
Operational
B0003 - Optimizer
Operational
B0004 - Manager
Operational
B0004 - Optimizer
Operational
B0005 - Manager
Operational
B0005 - Optimizer
Operational
B0006 - Manager
Operational
B0006 - Optimizer
Operational
B0007 - Manager
Operational
B0007 - Optimizer
Operational
B0008 - Manager
Operational
B0008 - Optimizer
Operational
B0009 - Manager
Operational
B0009 - Optimizer
Operational
B0010 - Manager
Operational
B0010 - Optimizer
Operational
B0011 - Manager
Operational
B0011 - Optimizer
Operational
ServiceHub-US
Operational
Vision AI - EU
Operational
Vision AI - US
Operational
Compliance
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Mobile Access US - Product Release 5.11.1 Apr 16, 2026 04:00-05:00 UTC
Work is planned to Upgrade Mobile Access US to version 5.11.1.
During this time the below components will be inaccessible or fail to load as expected.
• Mobile Access GUI (Nexus)
• Mobile Access API ((integrations)
• Mobile Access Client
ServiceBroker application will also be unavailable during the upgrade.
Should users utilizing the web application experience any issues after the scheduled work, we recommend clearing the browser cache and re-initializing the application. If utilizing the Mobile Access web application from a Home Screen icon:
1. Clear browser cache (alltime)
2. Delete the Mobile Access icon from home screen.
3. Launch application and readd icon to home screen.
This release supports internal updates for our HUB platform, therefore no release notes are available.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on Apr 08, 2026 - 16:41 UTC
During this time the below components will be inaccessible or fail to load as expected.
• Mobile Access GUI (Nexus)
• Mobile Access API ((integrations)
• Mobile Access Client
ServiceBroker application will also be unavailable during the upgrade.
Should users utilizing the web application experience any issues after the scheduled work, we recommend clearing the browser cache and re-initializing the application. If utilizing the Mobile Access web application from a Home Screen icon:
1. Clear browser cache (alltime)
2. Delete the Mobile Access icon from home screen.
3. Launch application and readd icon to home screen.
This release supports internal updates for our HUB platform, therefore no release notes are available.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on Apr 08, 2026 - 16:41 UTC
Mobile Access EU - Product Release 5.11.1 Apr 16, 2026 12:00-13:00 UTC
Work is planned to Upgrade Mobile Access EU to version 5.11.1.
During this time the below components will be inaccessible or fail to load as expected.
• Mobile Access GUI (Nexus)
• Mobile Access API ((integrations)
• Mobile Access Client
ServiceBroker application will also be unavailable during the upgrade.
Should users utilizing the web application experience any issues after the scheduled work, we recommend clearing the browser cache and re-initializing the application. If utilizing the Mobile Access web application from a Home Screen icon:
1. Clear browser cache (alltime)
2. Delete the ServiceMobility icon from home screen.
3. Launch application and readd icon to home screen.
This release supports internal functionality for HUB, therefore there are no release notes.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on Apr 08, 2026 - 16:50 UTC
During this time the below components will be inaccessible or fail to load as expected.
• Mobile Access GUI (Nexus)
• Mobile Access API ((integrations)
• Mobile Access Client
ServiceBroker application will also be unavailable during the upgrade.
Should users utilizing the web application experience any issues after the scheduled work, we recommend clearing the browser cache and re-initializing the application. If utilizing the Mobile Access web application from a Home Screen icon:
1. Clear browser cache (alltime)
2. Delete the ServiceMobility icon from home screen.
3. Launch application and readd icon to home screen.
This release supports internal functionality for HUB, therefore there are no release notes.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on Apr 08, 2026 - 16:50 UTC