All Systems Operational
About This Site
If you are experiencing an issue with a ServicePower product, please visit https://www.servicepower.com/client_support to log a Support case.
Please see https://docs.servicepower.com/display/KB/StatusPage for an overview of this page
Scheduling-US
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Operational
Gantt-US
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Operational
Empowerment-US
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Operational
Sched-US - BrokerSVC
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Operational
Scheduling-EU
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Operational
Gantt-EU
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Operational
Empowerment-EU
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Operational
Sched-EU - BrokerSVC
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Operational
Mobile Access-US
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Operational
Mobile Access-US - FrontEnd
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Operational
Mobile Access-US - Application Services
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Operational
Mobile Access-US - Broker Service
Operational
Mobile Access-US - Message Queue Health
Operational
Mobile Access-EU
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Operational
Mobile Access-EU - FrontEnd
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Operational
Mobile Access-EU - Application Services
Operational
Mobile Access-EU - Broker Service
Operational
Mobile Access-EU - Message Queue Health
Operational
Customer Self-Service -US
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Operational
Customer Self-Service-US - FrontEnd
Operational
Customer Self-Service-US - Application Services
Operational
Customer Self-Service-EU
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Operational
Customer Self-Service-EU - FrontEnd
Operational
Customer Self-Service-EU - Application Services
Operational
Dispatch-US
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Operational
Dispatch-US - FrontEnd
Operational
Dispatch-US - Application Services
Operational
Dispatch-US - BrokerSVC
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Operational
Dispatch-EU
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Operational
Dispatch-EU - FrontEnd
Operational
Dispatch-EU - Application Services
Operational
Dispatch-EU - BrokerSVC
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Operational
Contractor Reimbursement-US
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Operational
Contractor Reimbursement-US - FrontEnd
Operational
Contractor Reimbursement-US - Application Services
Operational
Contractor Reimbursement-EU
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Operational
Contractor Reimbursement-EU - FrontEnd
Operational
Contractor Reimbursement-EU - Application Services
Operational
Work Order Management-US
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Operational
Work Order Management-US - FrontEnd
Operational
Work Order Management-US - Application Services
Operational
Work Order Management-EU
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Operational
Work Order Management-EU - FrontEnd
Operational
Work Order Management-EU - Application Services
Operational
Scheduling-US - Backend (by Tenant ID)
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Operational
A0001 - Manager
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Operational
A0001 - Optimizer
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Operational
A0002 - Manager
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Operational
A0002 - Optimizer
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Operational
A0003 - Manager
Operational
A0003 - Optimizer
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Operational
A0004 - Manager
Operational
A0004 - Optimizer
Operational
A0005 - Manager
Operational
A0005 - Optimizer
Operational
A0006 - Manager
Operational
A0006 - Optimizer
Operational
Scheduling-EU - Backend (by Tenant ID)
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Operational
B0001 - Manager
Operational
B0001 - Optimizer
Operational
B0002 - Manager
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Operational
B0002 - Optimizer
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Operational
B0003 - Manager
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Operational
B0003 - Optimizer
Operational
B0004 - Manager
Operational
B0004 - Optimizer
Operational
B0005 - Manager
Operational
B0005 - Optimizer
Operational
B0006 - Manager
Operational
B0006 - Optimizer
Operational
B0007 - Manager
Operational
B0007 - Optimizer
Operational
B0008 - Manager
Operational
B0008 - Optimizer
Operational
B0009 - Manager
Operational
B0009 - Optimizer
Operational
B0010 - Manager
Operational
B0010 - Optimizer
Operational
B0011 - Manager
Operational
B0011 - Optimizer
Operational
TEST
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Operational
ServiceHub-US
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Operational
Passport-Infra
Operational
Passport
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduling - WebGantt US and EU Minor Maintenance May 13, 2025 23:00-23:10 UTC
Minor maintenance is planned for Scheduling WebGantt US and EU.
Please note, there will be no downtime to the system during this maintenance, which will only be to update the event color scheme on the WebGantt.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on May 12, 2025 - 15:16 UTC
Please note, there will be no downtime to the system during this maintenance, which will only be to update the event color scheme on the WebGantt.
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on May 12, 2025 - 15:16 UTC
Dispatch EU - Product Release 5.28.0 May 19, 2025 23:00 - May 20, 2025 00:30 UTC
Work is planned to Upgrade Dispatch to version 5.28.0.
During this time the below components will be inaccessible or fail to load as expected.
• Dispatch GUI
• Dispatch API (integrations)
• Dispatch Servicer APIs (integrations)
Note - If integrated to ServiceBroker, API calls will successfully reach ServiceBroker but will fail to reach the Dispatch API.
Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on May 08, 2025 - 17:27 UTC
During this time the below components will be inaccessible or fail to load as expected.
• Dispatch GUI
• Dispatch API (integrations)
• Dispatch Servicer APIs (integrations)
Note - If integrated to ServiceBroker, API calls will successfully reach ServiceBroker but will fail to reach the Dispatch API.
Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes
Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/
Kind regards,
ServicePower Team
If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted on May 08, 2025 - 17:27 UTC