Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2025 - 23:00 UTC
Scheduled
Work is planned to Upgrade ServiceBroker to version 5.28.0.
This work will temporarily affect all inbound and outbound traffic flowing through ServiceBroker. As a result, the following ServicePower products will experience service interruptions:
• Scheduling Classic Gantt will be available, but integration through ServiceBroker will be temporarily unavailable. • Scheduling WebGantt will experience interruptions. • Customer Self-Service will be online but will not receive updates during the downtime. • Mobile Access will be online but information exchange to Scheduling (for customers utilizing Broker integration) and Customer Self-Service will temporarily be impacted during the downtime. • Dispatch will be online, but integrations through ServiceBroker will be unavailable. • Contractor Reimbursement will be online, but integrations through ServiceBroker will be unavailable. • Work Order Management will experience interruptions. • SSO login of ServiceManager/WebGantt may fail.