Dispatch EU - Product Release 9.9.4

Scheduled Maintenance Report for ServicePower

Completed

The scheduled maintenance has been completed.
Posted Oct 15, 2025 - 23:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 15, 2025 - 21:00 UTC

Update

Please note: the date for this upgrade has been moved one day forward, to October 15, 2025.
Posted Oct 07, 2025 - 17:34 UTC

Scheduled

Work is planned to Upgrade Dispatch to version 9.9.4.

During this time the below components will be inaccessible or fail to load as expected.

• Dispatch GUI
• Dispatch API (integrations)
• Dispatch Servicer APIs (integrations)

Note - If integrated to ServiceBroker, API calls will successfully reach ServiceBroker but will fail to reach the Dispatch API.

Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted Oct 03, 2025 - 18:16 UTC
This scheduled maintenance affected: Dispatch-EU (Dispatch-EU - FrontEnd, Dispatch-EU - Application Services).
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