CANCELLED - Work Order Management US - Product Release 1.2.37

Scheduled Maintenance Report for ServicePower

Postmortem

To address an issue with version 1.2.37, this product release has been rolled back, despite our latest message indicating a successful upgrade. All instances are still on version 1.2.36.

We will send out an update as soon as this upgrade is ready to be rescheduled. Thank you for your understanding in this matter and we apologize for any inconvenience this has caused.

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Kind regards,

ServicePower Team If you require any further assistance, please navigate to the URL below for contact details https://www.servicepower.com/contact-us

Posted Sep 11, 2025 - 14:43 UTC

Completed

The scheduled maintenance has been completed.

Posted Sep 11, 2025 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 11, 2025 - 07:00 UTC

Update

Release notes are now available at the link below.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes

Posted Sep 09, 2025 - 13:30 UTC

Scheduled

Work is planned to Upgrade Work Order Management US to version 1.2.37

During this time the below components will be inaccessible or fail to load as expected.

• Work Order Management GUI
• Work Order Management API (integrations)

Note - API calls will successfully reach ServiceBroker but will fail to reach the Work Order Management.

Release notes for this upgrade will be published soon, and we will confirm when they become available.
Please see below link for ServicePower product release notes.
https://servicepower.atlassian.net/wiki/spaces/KB/pages/1802295/Product+Release+Notes

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us

Posted Sep 04, 2025 - 19:29 UTC

This scheduled maintenance affected: Work Order Management-US (Work Order Management-US - FrontEnd, Work Order Management-US - Application Services).