UI Performance Degradation on Contractor Reimbursement System | US Site Latency Issues

Incident Report for ServicePower

Resolved

This incident has been resolved.
Posted Dec 08, 2025 - 17:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 08, 2025 - 16:01 UTC

Investigating

We are currently investigating reports of slow UI performance on the Contractor Reimbursement System. Our engineering team is working to identify the root cause and restore normal service levels. Further updates will be shared as they become available.
Posted Dec 08, 2025 - 14:54 UTC
This incident affected: Contractor Reimbursement-US (Contractor Reimbursement-US - FrontEnd).