SANDBOX Maintenance- ServiceBroker Sandbox US

Scheduled Maintenance Report for ServicePower

Completed

The scheduled maintenance has been completed.
Posted Sep 28, 2026 - 20:26 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2026 - 19:56 UTC

Scheduled

Emergency maintenance is planned for ServiceBroker Sanbox environment. Please note no production environments will be affected.

This work will temporarily affect all inbound and outbound traffic flowing through ServiceBroker Sandbox. As a result, the following ServicePower products will experience service interruptions, only in Sandbox and/or staging envorinments:

• Scheduling Classic Gantt will be available, but integration through ServiceBroker will be temporarily unavailable.
• Scheduling WebGantt will experience interruptions.
• Customer Self-Service will be online but will not receive updates during the downtime.
• Mobile Access will be online but information exchange to Scheduling (for customers utilizing Broker integration) and Customer Self-Service will temporarily be impacted during the downtime.
• Dispatch will be online, but integrations through ServiceBroker will be unavailable.
• Contractor Reimbursement will be online, but integrations through ServiceBroker will be unavailable.
• Work Order Management will experience interruptions.
• SSO login of ServiceManager/WebGantt may fail.

Please see below link which can be used to convert from UTC time zone to your own.
https://www.worldtimebuddy.com/

Kind regards,
ServicePower Team

If you require any further assistance, please navigate to the URL below for contact details
https://www.servicepower.com/contact-us
Posted Sep 28, 2026 - 19:55 UTC
This scheduled maintenance affected: Customer Self-Service -US (Customer Self-Service-US - Application Services), Work Order Management-US (Work Order Management-US - Application Services), Mobile Access-US (Mobile Access-US - Broker Service), Dispatch-US (Dispatch-US - BrokerSVC), and Scheduling-US (Sched-US - BrokerSVC).
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