Dispatch EU Web Services & API Connectivity Issues

Incident Report for ServicePower

Resolved

This incident has been resolved.

Posted Jul 07, 2026 - 15:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 07, 2026 - 14:58 UTC

Investigating

We are aware of an issue affecting Dispatch EU Web Services and API integrations, where users may encounter 502 Bad Gateway errors when attempting to access services.

Our engineering teams have identified the issue and are actively working to restore full service as a high priority.

We will provide further updates as soon as more information becomes available.

Posted Jul 07, 2026 - 14:30 UTC

This incident affected: Dispatch-EU (Dispatch-EU - FrontEnd, Dispatch-EU - Application Services).